Job Posting: Public Services Reference Librarian, Philadelphia FIGHT, Philadelphia, PA

Public Services Reference Librarian

Reports To: Director of Education
Hours Weekly: 40. This is an exempt position.


Philadelphia FIGHT is a comprehensive AIDS service organization providing state of the art, culturally competent, HIV primary care, and opportunities for clinical research, social services, consumer education, and outreach to people living with HIV and those at high risk. Our goal is to end the AIDS epidemic within the lifetime of people living with HIV now. The AIDS Library is a small medical library located within Philadelphia FIGHT. It serves the general population including people living with HIV, their friends, family members, and caregivers, health care providers, teenagers, activists, ex-offenders and those working in social service fields. The Public Services Reference Librarian position requires someone who can work with a team of HIV professionals (case managers, providers, care outreach workers, and educators) to provide information and referral services and instruction to our patrons.

This position includes staffing the Information Desk at the AIDS Library; delivering in-depth knowledge of local, regional, national, and international HIV/AIDS resources (print and online); responding to information requests both on site and remotely; creating original print and online resources; teaching digital literacy to patrons including how to find and assess reliable health information online and how to successfully use the Internet to apply for jobs, housing, and benefits; and using new tools and technologies as they emerge to improve the health outcomes of AIDS Library patrons and fight the AIDS epidemic more broadly.

Responsibilities Include


  • Provide consistent, high quality information and referral services to people infected and affected by HIV/AIDS
  • Respond to information requests both on site and connecting patrons to HIV services in the region and beyond
  • Answer prisoner letters and maintain a database of prisoner correspondence
  • Create ready reference guides to sources of information and pathfinders to library materials.

Information Desk

  • Serve a minimum of 10 hours on the Information Desk each week when the AIDS Library is open to the public, and be on call regularly to fill-in for other staff when necessary.
  • Check AIDS Library mail, email, voicemail
  • Provide bibliographic instruction
  • Collect all statistical information required when on the Information Desk
  • Manage the AIDS library space, including tidying up, instructing patrons to adhere to the rules, and creating a warm environment for all.
  • Supervise Library support staff

Online Resources

  • Design, update, and maintain online resources, including the AIDS Library website, the AIDS Librarian blog, bookmarks and bookmarking sites, and any other online resources that will increase public awareness and usage of the AIDS Library
  • Work with the Collection Management Librarian to maintain the Library collection’s Koha catalog and the Library borrower database.

Digital Literacy

  • Provide one-on-one computer assistance to Library users
  • Develop curriculum and teach digital literacy classes and tutorials on computer and Internet basics, Assessing Online Health Information, mobile apps, and other topics.
  • Keep up to date on tools that patrons can use to improve their computer skills and to facilitate their use of the internet in order to secure employment, housing, benefits, and to participate more fully in an increasingly wired world.
  • Track statistics on computer usage and classes.

Library Programming

  • Coordinate special events open to the public and closed groups such as book clubs or writing groups.
  • Plan and run these programs, recruit participants, and promote programs within FIGHT, to partner agencies, and to the general public.
  • Work with AIDS Library staff to think creatively about new directions for Library programming and new partnerships with other organizations.


  • Maintain all statistical gathering, data entry and reporting requirements as dictated by organizational need.
  • Represent the AIDS Library on committees with other FIGHT programs including Client Relations Committee and AIDS Education Month Committee.
  • Occasional office duties such as creation and posting of fliers, copying of materials, and picking up supplies.
  • Assist with AIDS Education Month –attending weekly event planning meetings, calls, emails, assisting with event coordination, and attending all events during June, including some weekends, and evenings and/or early morning hours.
  • Attend any required funder meetings
  • Supervise interns and volunteers
  • Assist and support other Education Department programs as necessary and work with other FIGHT staff to best serve Library users who also make use of other FIGHT programs.


Education/Experience: ALA-accredited MLS. Demonstrated experience or training in reference, reader’s advisory and public services;

Skills: Counseling, case management, or experience working with low-income, low-literacy populations is desirable; Excellent reading skills and deductive reasoning skills; excellent communications, interpersonal skills and collaborative skills; flexible, self-motivated, organized, able to work well under pressure; computer literacy required; technical processing training helpful; experience or training in database searching required; knowledge of Spanish desirable. EOE

Please email resumes and cover letters to:

Terry Trudeau
Philadelphia FIGHT


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